FAQs
Due to the varying shapes and sizes of the Keepsake collection designs, each piece can hold a slightly different sized note as listed below:
- The Chic 16 x 16mm
- The Heart 26 x 13mm
- The Full Heart 26 x 13mm
- The Circle of Love 34 x 20mm
- The Love Drop 25 x 25mm
- The Full Love Drop 25 x 25mm
- The Amavi 17.5 x 20mm
- The Collette 27 x 22mm
- The Genesis 55 x 65mm
- The Ingot 56 x 56mm
- The Cross 24mm x 12mm
- The Pawprint Drop 25 x 25mm
- The Cufflinks 44 x 51mm
LOVE IN A JEWEL pieces usually ship within 5 working days of the receipt of your handpenned note, ashes, or momento. Some pieces are a little more intricate/delicate and may take a little longer to create, especially during busy times.
Most orders are completed and received by clients within 2 weeks of receipt of Keepsake by LOVE IN A JEWEL. Faster shipping may be able to be arranged on request.
Right here in New Zealand!
Tracy and Joachim van Oostrum, owners and founders of Love in a Jewel run their workshop out of Christchurch, where Master Jeweller, Joachim, designs and creates all LOVE IN A JEWEL Keepsake Collection pieces from.
In their own words:
"LOVE IN A JEWEL’s story was born when co-founder Tracy lost her beautiful mother, Colleen.
Joachim van Oostrum, Tracy’s husband and our Master Jeweller, crafted a beautiful ashes necklace as a special gift for Tracy.
This idea later evolved to become LOVE IN A JEWEL, with the renowned Keepsake Collection holding handpenned love notes inside forever, now a gift to many."
Each LOVE IN A JEWEL piece sealed with your keepsake/momento inside, comes with a beautiful product display box, at least two polaroid pictures showing the piece next to the keepsake, and the open piece with the keepsake inside just before it is sealed forever.
Pendants come with your selected chain, and charms are supplied with either your selected bracelet or ready to add to your own bracelet.
If you have elected to include a keepsake that is not a note or a picture, then any remaining is returned to you with your piece. With the utmost care taken to preserve it on it's journey safely back to you.